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Serving with Love and Excellence

April 26, 2018

A few years ago, Christiana Care Health System decided as an organization to make a culture change. They would simply no longer be a health care system, but, a system that impacts health.  

To start this change, they looked at their values and mission. Their mission was an incredible foundation: we serve our neighbors as respectful, expert, caring partners in their health. The values had to be aligned with their culture change. They then created values and behaviors that aligned with their hearts. Since the implementation, there has been no turning back!

 

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