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Better Together: How UC Health Achieved Success with a Consolidated Feedback System

April 5, 2016

Summary

University of California Health is a nationally ranked health system with five academic health centers and the country’s largest health sciences education system. When UC Health decided to move to a centralized patient feedback system, the project involved a lot of people and a lot of planning. Join representatives from University of California Davis, Los Angeles and San Francisco Medical Centers for this engaging panel discussion. Learn how different institutions produce, manage and ultimately report out their work to ensure the best patient experience possible. Hear how they overcome business challenges to achieve success with RL Solutions' patient feedback software.

Speakers

Carolyn Luke, System Analyst, UC Davis

Virgie Mosley, Manager, UCLA Health

Kurt Anderson, Feedback System Administrator, UCSF Medical Center

Chris Diamond-Santiago, Director, Patient Relations, UCSF Medical Center

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