Webinars

Watch our webinars on-demand

  • Improving your Reporting Culture - RL Connections Virtual46:01

    Improving your Reporting Culture - RL Connections Virtual

    We all know that the only way we can fix something is if we understand what is wrong with it. Our incident-reporting system is no different. Relying on front-line staff to voluntarily report adverse e

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  • RL6:Risk for Quality in Cardiac Arrest and Rapid Response Events - RL Connections Virtual39:03

    RL6:Risk for Quality in Cardiac Arrest and Rapid Response Events - RL Connections Virtual

    In this presentation, UC San Diego Health will share how they leverage RL6:Risk to improve the Code Blue/Rapid Response process. The system has two main acute care locations, Hillcrest and La Jolla. U

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  • Infrastructure to enhance leadership use of RL Risk data - RL Connections Virtual35:43

    Infrastructure to enhance leadership use of RL Risk data - RL Connections Virtual

    After two years of use of the RL6:Risk module, reporting rates at Duke University Health System were steady and aggregate reports were being used mostly by Patient Safety to report trends and patterns

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  • The Voice of the Patient53:41

    The Voice of the Patient

    Patients have a unique perspective on healthcare. Including their perspectives and voices can bring much-needed insight into healthcare practices, and with a little structure, can mean that healthcare

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  • HIPAA Events in RL653:42

    HIPAA Events in RL6

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  • ECRI's Top 10 Patient Safety List59:53

    ECRI's Top 10 Patient Safety List

    This session will review each of the top 10 patient safety concerns as well as suggested risk mitigation strategies for healthcare organizations to address these concerns by ECRI Institute.

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  • Peer Review Implementation in a Large Multi-Facility Healthcare System55:58

    Peer Review Implementation in a Large Multi-Facility Healthcare System

    The building, educating, and implementation of RL6:PeerReview in a large, not-for-profit system. Transition of an old paper process to a more effective and efficient electronic process.

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  • Mitigating Risk Through Infection Prevention20:46

    Mitigating Risk Through Infection Prevention

    Here's what you're going to learn about: Interconnectivity between Risk & Infection; Interconnectivity between Quality & Infection; The enhanced effectiveness when their synergies have coalesced.

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  • Sprinkling Pixie Dust on Patient Experience1:00:34

    Sprinkling Pixie Dust on Patient Experience

    This webinar will assist in understanding healthcare's unique customer mix, explain how to listen to the unmet need and establish behavioral expectations for front-line staff by using these methods.

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  • Components of a Successful Patient Experience Strategy1:01:05

    Components of a Successful Patient Experience Strategy

    There are many approaches to improve the patient experience. A combination of strategies executed effectively and consistently are needed to achieve sustainable improvements.

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  • Using Reporting Data During EPIC Implementation to Drive Improvements in Patient Safety1:00:24

    Using Reporting Data During EPIC Implementation to Drive Improvements in Patient Safety

    Learn how simple changes were made to allow tracking of incidents related to the implementation of the new EHR including the impact of new workflow changes.

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  • A Proactive Approach to Patient Advocacy59:32

    A Proactive Approach to Patient Advocacy

    Learn how Memorial Healthcare in Owosso, Michigan developed, implemented, and maintained process improvement through their Speak Up initiative. The initiative resulted in a 600% increase in reporting.

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  • Building a Patient and Employee Safety HRO Program1:02:37

    Building a Patient and Employee Safety HRO Program

    In this webinar, learn how SCL Health used the “zero harm” HRO mindset to identify potential hazards, proactively prevent incidents, and reduce serious employee and patient safety events by 50 percent

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  • Putting Prevention First1:00:32

    Putting Prevention First

    WRHA's journey before Risk Register to their implementation experience with RL. Attendees will hear how WRHA is currently using Risk Register and what’s in store for its future.

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  • Improving Safety in Only 15 Minutes a Day!1:01:23

    Improving Safety in Only 15 Minutes a Day!

    Bassett Medical Center embarked on developing a safety huddle structure and system that employed a number of novel approaches in order to encourage and sustain engagement and accountability.

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  • Maximizing an Enterprise Risk Management Program at Your Hospital55:16

    Maximizing an Enterprise Risk Management Program at Your Hospital

    Increasing numbers of organizations have implemented or are considering comprehensive Enterprise Risk Management (ERM) programs, particularly in the healthcare industry, as a practical means of managi

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  • Closing Communication Loops1:02:23

    Closing Communication Loops

    Service recovery is often defined as making right what the patient or family member perceives went wrong in the course of their healthcare. It is a way to promote patient involvement as important memb

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  • Using Occurrence Reporting Data to Improve Patient Care44:58

    Using Occurrence Reporting Data to Improve Patient Care

    Every year, thousands of patients are harmed through medical errors. You're collecting the data but what are you going to do with that information? In today’s healthcare climate, decreasing patient

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  • Antimicrobial Stewardship: An Infection Preventionist's Perspective46:20

    Antimicrobial Stewardship: An Infection Preventionist's Perspective

    As organism resistance increases and treatment options become limited, providers need to be aware how effectively and appropriately use antimicrobials. This presentation will explore how Infection Pre

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  • Next Steps: Continuing Care for our Patients38:37

    Next Steps: Continuing Care for our Patients

    When there is an unexpected death or a bad outcome in the emergency department (ED), patients and their families are left with many questions and concerns about what happened during their care. Some o

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