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Improving your Reporting Culture - RL Connections Virtual
We all know that the only way we can fix something is if we understand what is wrong with it. Our incident-reporting system is no different. Relying on front-line staff to voluntarily report adverse e
RL6:Risk for Quality in Cardiac Arrest and Rapid Response Events - RL Connections Virtual
In this presentation, UC San Diego Health will share how they leverage RL6:Risk to improve the Code Blue/Rapid Response process. The system has two main acute care locations, Hillcrest and La Jolla. U
Infrastructure to enhance leadership use of RL Risk data - RL Connections Virtual
After two years of use of the RL6:Risk module, reporting rates at Duke University Health System were steady and aggregate reports were being used mostly by Patient Safety to report trends and patterns
The Voice of the Patient
Patients have a unique perspective on healthcare. Including their perspectives and voices can bring much-needed insight into healthcare practices, and with a little structure, can mean that healthcare
HIPAA Events in RL6
ECRI's Top 10 Patient Safety List
This session will review each of the top 10 patient safety concerns as well as suggested risk mitigation strategies for healthcare organizations to address these concerns by ECRI Institute.
Peer Review Implementation in a Large Multi-Facility Healthcare System
The building, educating, and implementation of RL6:PeerReview in a large, not-for-profit system. Transition of an old paper process to a more effective and efficient electronic process.
Mitigating Risk Through Infection Prevention
Here's what you're going to learn about: Interconnectivity between Risk & Infection; Interconnectivity between Quality & Infection; The enhanced effectiveness when their synergies have coalesced.
Sprinkling Pixie Dust on Patient Experience
This webinar will assist in understanding healthcare's unique customer mix, explain how to listen to the unmet need and establish behavioral expectations for front-line staff by using these methods.
Components of a Successful Patient Experience Strategy
There are many approaches to improve the patient experience. A combination of strategies executed effectively and consistently are needed to achieve sustainable improvements.
Using Reporting Data During EPIC Implementation to Drive Improvements in Patient Safety
Learn how simple changes were made to allow tracking of incidents related to the implementation of the new EHR including the impact of new workflow changes.
A Proactive Approach to Patient Advocacy
Learn how Memorial Healthcare in Owosso, Michigan developed, implemented, and maintained process improvement through their Speak Up initiative. The initiative resulted in a 600% increase in reporting.
Building a Patient and Employee Safety HRO Program
In this webinar, learn how SCL Health used the “zero harm” HRO mindset to identify potential hazards, proactively prevent incidents, and reduce serious employee and patient safety events by 50 percent
Putting Prevention First
WRHA's journey before Risk Register to their implementation experience with RL. Attendees will hear how WRHA is currently using Risk Register and what’s in store for its future.
Improving Safety in Only 15 Minutes a Day!
Bassett Medical Center embarked on developing a safety huddle structure and system that employed a number of novel approaches in order to encourage and sustain engagement and accountability.
Maximizing an Enterprise Risk Management Program at Your Hospital
Increasing numbers of organizations have implemented or are considering comprehensive Enterprise Risk Management (ERM) programs, particularly in the healthcare industry, as a practical means of managi
Closing Communication Loops
Service recovery is often defined as making right what the patient or family member perceives went wrong in the course of their healthcare. It is a way to promote patient involvement as important memb
Using Occurrence Reporting Data to Improve Patient Care
Every year, thousands of patients are harmed through medical errors. You're collecting the data but what are you going to do with that information? In today’s healthcare climate, decreasing patient
Antimicrobial Stewardship: An Infection Preventionist's Perspective
As organism resistance increases and treatment options become limited, providers need to be aware how effectively and appropriately use antimicrobials. This presentation will explore how Infection Pre
Next Steps: Continuing Care for our Patients
When there is an unexpected death or a bad outcome in the emergency department (ED), patients and their families are left with many questions and concerns about what happened during their care. Some o