Webinars

Watch our webinars on-demand

  • Integrating Quality and Safety Data for Better Staff and Patient Outcomes58:11

    Integrating Quality and Safety Data for Better Staff and Patient Outcomes

    Quality measures and standard patient outcome sets have garnered significant traction over the years. The same however, cannot be said for safety – there is no consensus on what safety is, and organiz

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  • Getting to the Root Cause with RL658:48

    Getting to the Root Cause with RL6

    Root cause analysis is an essential strategy to promote learning and put action in place to prevent future harm. Take your risk management goals to the next level with RL6.

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  • Serving with Love and Excellence1:00:10

    Serving with Love and Excellence

    A few years ago, Christiana Care Health System decided as an organization to make a culture change. They would simply no longer be a health care system, but, a system that impacts health.

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  • On-Demand Webinar: Journey to Workplace Violence Prevention

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  • Engaging Staff in the Hospital's HRO Journey57:22

    Engaging Staff in the Hospital's HRO Journey

    Has your hospital struggled with engaging staff in patient safety initiatives? Learn how Children’s Hospital Los Angeles (CHLA) has utilized March as Patient Safety Month to engage and educate staff.

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  • Closing the Loop with Peer Review56:46

    Closing the Loop with Peer Review

    Summary: Do you ever struggle to ensure that there’s follow-through on your peer review recommendations? Gundersen Health System, a teaching hospital with multiple regional sites, faced that exact

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  • Safety First: A Journey to Developing a Workplace Violence Prevention Program58:33

    Safety First: A Journey to Developing a Workplace Violence Prevention Program

    Workplace violence is a highly complex issue, and one that is top-of-mind for healthcare organizations as they look to improve safety for all staff and patients. Many organizations have developed work

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  • Implementing Root Cause Analysis and Action: Learnings from the journey58:11

    Implementing Root Cause Analysis and Action: Learnings from the journey

    In 2015, Ochsner Health System embarked on a journey to change the way they conduct Root Cause Analyses. In this presentation, Jessica Behrhorst will share Ochsner's journey implementing RCA2.

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  • Improving your Reporting Culture - RL Connections Virtual46:01

    Improving your Reporting Culture - RL Connections Virtual

    We all know that the only way we can fix something is if we understand what is wrong with it. Our incident-reporting system is no different. Relying on front-line staff to voluntarily report adverse e

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  • RL6:Risk for Quality in Cardiac Arrest and Rapid Response Events - RL Connections Virtual39:03

    RL6:Risk for Quality in Cardiac Arrest and Rapid Response Events - RL Connections Virtual

    In this presentation, UC San Diego Health will share how they leverage RL6:Risk to improve the Code Blue/Rapid Response process. The system has two main acute care locations, Hillcrest and La Jolla. U

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  • Infrastructure to enhance leadership use of RL Risk data - RL Connections Virtual35:43

    Infrastructure to enhance leadership use of RL Risk data - RL Connections Virtual

    After two years of use of the RL6:Risk module, reporting rates at Duke University Health System were steady and aggregate reports were being used mostly by Patient Safety to report trends and patterns

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  • The Voice of the Patient53:41

    The Voice of the Patient

    Patients have a unique perspective on healthcare. Including their perspectives and voices can bring much-needed insight into healthcare practices, and with a little structure, can mean that healthcare

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  • HIPAA Events in RL653:42

    HIPAA Events in RL6

    Join us for a webinar about how McFarland Clinic utilizes electronic reporting to submit HIPAA incidents and their journey migrating from a "homegrown" system and paper-based process to RL.

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  • Using RL6 To Drive Enterprise Risk Management56:57

    Using RL6 To Drive Enterprise Risk Management

    After assessing multiple systems of records for various safety events across all of Kaiser Permanente Northwest (KPNW), the question of how to create an integrated enterprise risk management solutions

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  • ECRI's Top 10 Patient Safety List59:53

    ECRI's Top 10 Patient Safety List

    This session will review each of the top 10 patient safety concerns as well as suggested risk mitigation strategies for healthcare organizations to address these concerns by ECRI Institute.

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  • Peer Review Implementation in a Large Multi-Facility Healthcare System55:58

    Peer Review Implementation in a Large Multi-Facility Healthcare System

    The building, educating, and implementation of RL6:PeerReview in a large, not-for-profit system. Transition of an old paper process to a more effective and efficient electronic process.

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  • Mitigating Risk Through Infection Prevention20:46

    Mitigating Risk Through Infection Prevention

    Here's what you're going to learn about: Interconnectivity between Risk & Infection; Interconnectivity between Quality & Infection; The enhanced effectiveness when their synergies have coalesced.

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  • Sprinkling Pixie Dust on Patient Experience1:00:34

    Sprinkling Pixie Dust on Patient Experience

    This webinar will assist in understanding healthcare's unique customer mix, explain how to listen to the unmet need and establish behavioral expectations for front-line staff by using these methods.

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  • Components of a Successful Patient Experience Strategy1:01:05

    Components of a Successful Patient Experience Strategy

    There are many approaches to improve the patient experience. A combination of strategies executed effectively and consistently are needed to achieve sustainable improvements.

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  • Using Reporting Data During EPIC Implementation to Drive Improvements in Patient Safety1:00:24

    Using Reporting Data During EPIC Implementation to Drive Improvements in Patient Safety

    Learn how simple changes were made to allow tracking of incidents related to the implementation of the new EHR including the impact of new workflow changes.

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  • A Proactive Approach to Patient Advocacy59:32

    A Proactive Approach to Patient Advocacy

    Learn how Memorial Healthcare in Owosso, Michigan developed, implemented, and maintained process improvement through their Speak Up initiative. The initiative resulted in a 600% increase in reporting.

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