Surprise #1: The training environment isn't just for implementation!
The training environment that you use during implementation is a great resource when introducing new users to RL6. They can practice submitting and managing forms in this environment, before handling actual patient data. Although this may seem obvious, many overlook this as a valuable training resource!
TIP: The test environment is also an overlooked resource when configuring and adding new functionalities to your application. Check your new configurations in the test environment first, and then add to the production environment later to minimize errors
Surprise #2: There’s a wealth of knowledge in the Support Center
Not only does our Support Center contain video tutorials, it also contains a knowledgebase. All you have to do is type in a question and you’ll find answers in minutes. Chances are someone else has probably faced a similar issue!
Looking for an example? We have 2 words: Report Recipes. Do you have questions on how to create specific reports? Just search for ‘report recipes’ in our Support Center, and you will find an article named ‘Report Center and Report Recipes.’ This article provides step-by-step instructions on how to create commonly used reports for RL6:Risk and RL6:Feedback. Follow these instructions to create your own! Visit the RL Support Center
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