[Watch] What is an HRO?

August 25, 2016 Stephanie Radcliffe

What is an HRO

High-reliability organizations, or HROs, operate under difficult conditions but their culture allows them to maintain a high degree of safety and low rates of harm. Becoming ‘highly-reliable’ is an ongoing journey, not a destination. It takes constant dedication and effort to maintain.

"The way we try to apply [HROs] in healthcare...they're systems that are very, very aware of any potential defects or errors." 

Dr. Tom Peterson, MD, FAAP
Former VP, Chief Safety Officer at SCL Health
President of One Safety, LLC

Interested in learning more about applying HRO principles at your hospital? Watch the OnDemand webinar hosted by the AHA, entitled: Building a Patient and Employee Safety HRO Program, presented by Dr. Peterson.


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