[Watch] Involving Trainee Physicians in Patient Safety Reporting

March 8, 2017 Stephanie Radcliffe

Dr. Jonathan Bae, the Associate Chief Medical Officer for Patient Safety and Clinical Quality at Duke University Health System, is one of the stewards of patient safety at quality at Duke. In this video, he explains how Duke focused on teaching residents and fellows the importance of safety and quality. One of the techniques Duke used for its trainee physicians was incentivizing a number of things like readmissions, hand hygiene, patient satisfaction and safety reporting in RL. 

Keeping reporters engaged by closing the feedback loop is a common problem with safety event reporting. Awareness was the first barrier Duke focused on overcoming. They acknowledged that most of the trainees didn't even know what safety event reporting was, how to engage with it or what the process was. So, they introduced RL6 and showed trainees what events were trending and illustrated how those reports impact the care delivered to patients. 

Watch the video below!

Involving Trainee Physicians in Patient Safety Reporting

Interested in more ways your healthcare organization can improve patient safety? Watch our on-demand webinar Improving Safety in Only 15 Minutes a Day!

 

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