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Case Study: Duke University Health System
The patient safety and patient relations teams from Duke University Health System share their ongoing journey to bring departments together in the pursuit of the highest quality care.
Building a Strong Community Around Patient Safety
An expert from Children's Hospital Los Angeles shares how the hospital builds a strong community around patient safety, Just Culture and how RL software factors in to those goals.
Read All About It: The Latest RL6 Features
Exciting new features are coming your way - and we promise that they're definitely worth talking about! Learn more about the upcoming RL6 release and the enhancements you can take advantage of.
Are We Closer to Providing Patient Experience?
It goes without saying that every patient going through the healthcare system has unique needs and wants.The question becomes, how can healthcare design the process of providing patient experience?
Lessons from Mass. Eye & Ear: Engaging Staff with RL Office Hours
To engage staff and promote use of the RL system, Mass. Eye & Ear started office hours to create an open forum for questions and learning.
Need An Extra Set of Hands? Learn About Remote System Optimization
Do you sometimes wish you had an extra set of hands? Our Remote System Optimization services might just be the solution you've been looking for.
Whose Job Is Risk Management?
Risk in healthcare is a shared responsibility, from a patients bedside to a seat at the boardroom table.So why do we associate the responsibility of risk primarily with the risk management department?
Closing the Loop in Peer Review
Gundersen Health System has worked hard to close the loop in peer review to ensure that action plans and recommendations are being received and carried out. Learn more about their journey.
It's Never Too Late (or Early) To Build a Learning Culture
Learning and change are partners in the evolution of healthcare. There are lots of ways to build a learning culture - from the complexity of a root cause analysis to having open conversations.
Doctor Drain: A Risk and Quality Perspective on the Primary Physician Shortage
The looming shortage of family physicians is pushing healthcare professionals to plan for a future where access to primary care will be more difficult. Take a deep dive into the physician shortage.
Things We Read and Loved: Change in Healthcare
Building trust. Harnessing the power of technology. Creating sustainable improvement. According to this month's readings, the future of healthcare is change.
Forecasting the Flu: Bridging Surveillance Gaps with Technology
In the midst of one of the most challenging flu seasons in a decade, experts are looking toward a future where machine learning may help make forecasting more accurate.
Everything You Wanted to Know: Workplace Violence Prevention
Answers from our experts to all of your questions about building out a successful workplace violence prevention program.
Root Cause Analysis for a Learning Culture
Healthcare is a prime example of a learning culture - and part of that supporting that culture is having tools to get to the bottom of learning opportunities.
How's Your Hand Hygiene? New Citations Shine Spotlight
The Joint Commission's announcement of new citations for poor hand hygiene brings hospital adherence to the practice under the spotlight.
Safety First: A Journey to Developing a Workplace Violence Prevention Program
Workplace violence is a highly complex issue, and one that is top-of-mind for healthcare organizations as they look to improve safety for all staff and patients. Many organizations have developed work
Staying On Top of Physician Burnout with Mobile Rounding
Physician burnout is a longstanding problem among hospital clinicians and as rates of burnout increase, healthcare organizations are critically evaluating the well-being of their staff.
Spotlight: A HUB-tastic Year in Review
2017 has been an amazing year for our online community, RL HUB! Here's a round up of our top content and favorite moments.
A New Era for Healthcare?
As 2018 quickly approaches, healthcare remains an industry poised for even more change, prompting the question: what is next for healthcare? We dive in to the concept of Era 3.
When Antibiotics Aren't the Answer: Aligning Staff