Quality Improvement

  • Infection Prevention: A Job for Everyone

    Infection Prevention: A Job for Everyone

    For this year’s International Infection Prevention Week, the focus is on shifting the mindset toward an understanding that infection prevention is everyone's responsibility.

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  • The IT Impact on Healthcare

    The IT Impact on Healthcare

    There’s no doubt that IT has improved healthcare initiatives and enhanced the care that patients receive - from automating processes, improving data collection and enhancing the patient experience.

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  • "Everyone is Risk Management": Engaging Staff with McLaren Health

    "Everyone is Risk Management": Engaging Staff with McLaren Health

    In early 2018, the team at McLaren Health discovered that fear of punitive actions was one of the single biggest actors discouraging staff from event reporting. So they set out to change the culture.

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  • New Report Highlights Growing Complications for Antimicrobial Resistance

    New Report Highlights Growing Complications for Antimicrobial Resistance

    What do you do when some of the most common bacteria are also the most resistant to treatment?

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  • Transforming Patient Relations with Non-Traditional Team Members

    Transforming Patient Relations with Non-Traditional Team Members

    As healthcare processes become more digital, there’s been a renewed focus on human interaction.

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  • Maintaining Momentum for Quality at Memorial Medical Center

    Maintaining Momentum for Quality at Memorial Medical Center

    Training 30 percent more people. Implementing 30 percent more projects. Achieving 30 percent measurable improvement. For Memorial Medical Center this is a recipe to quality improvement.

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  • Building Bridges for Patient Engagement

    Building Bridges for Patient Engagement

    As the expectation around patient experience grows, health systems must look to juggle the different demographics and cater to all patients’ needs.

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  • Trading Checklists for a System's Approach to Quality Improvement

    Trading Checklists for a System's Approach to Quality Improvement

    How can hospitals and health systems get insights into risks, prevent patient harm and development intervention protocols more effectively? By tossing out checklists in favor of a bird’s eye view.

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  • What Happens When Antibiotics Don't Work: Responses to Antimicrobial Resistance

    What Happens When Antibiotics Don't Work: Responses to Antimicrobial Resistance

    What happens when there are no antibiotics left that work? Learn how organizations in Australia and New Zealand are tackling that question through antimicrobial stewardship.

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  • Streamlining Processes to Maximize RCAs

    Streamlining Processes to Maximize RCAs

    Bryan Health was always attuned to how event reviews could help them meet their patient safety goals - learn the tools and strategies they used to make it a reality.

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  • Peer Review's Role in Safety and Quality

    Peer Review's Role in Safety and Quality

    Peer reviews have shifted to transform an intimidating process into one that focuses on shared learning rather than individual blame. Along the way, the technology that supports them has changed too.

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  • Things We Read and Loved: Achieving High Reliability in Healthcare

    Things We Read and Loved: Achieving High Reliability in Healthcare

    As healthcare has embraced the teachings of high reliability organizations, its principles have become mainstays in efforts to monitor and drive ideal outcomes.

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  • Educating for Engagement: RL6 Learning for Staff

    Educating for Engagement: RL6 Learning for Staff

    A rigorous education plan to engage staff with RL6 helps Memorial Health System show staff that their feedback and efforts are important to the ultimate goal of creating the safest environment.

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  • Case Study: Duke University Health System

    Case Study: Duke University Health System

    The patient safety and patient relations teams from Duke University Health System share their ongoing journey to bring departments together in the pursuit of the highest quality care.

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  • Building a Strong Community Around Patient Safety

    Building a Strong Community Around Patient Safety

    An expert from Children's Hospital Los Angeles shares how the hospital builds a strong community around patient safety, Just Culture and how RL software factors in to those goals.

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  • Read All About It: The Latest RL6 Features

    Read All About It: The Latest RL6 Features

    Exciting new features are coming your way - and we promise that they're definitely worth talking about! Learn more about the upcoming RL6 release and the enhancements you can take advantage of.

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  • Are We Closer to Providing Patient Experience?

    Are We Closer to Providing Patient Experience?

    It goes without saying that every patient going through the healthcare system has unique needs and wants.The question becomes, how can healthcare design the process of providing patient experience?

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  • Lessons from Mass. Eye & Ear: Engaging Staff with RL Office Hours

    Lessons from Mass. Eye & Ear: Engaging Staff with RL Office Hours

    To engage staff and promote use of the RL system, Mass. Eye & Ear started office hours to create an open forum for questions and learning.

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  • Need An Extra Set of Hands? Learn About Remote System Optimization

    Need An Extra Set of Hands? Learn About Remote System Optimization

    Do you sometimes wish you had an extra set of hands? Our Remote System Optimization services might just be the solution you've been looking for.

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  • Whose Job Is Risk Management?

    Whose Job Is Risk Management?

    Risk in healthcare is a shared responsibility, from a patients bedside to a seat at the boardroom table.So why do we associate the responsibility of risk primarily with the risk management department?

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