Quality Improvement

  • Peer Review's Role in Safety and Quality

    Peer Review's Role in Safety and Quality

    Peer reviews have shifted to transform an intimidating process into one that focuses on shared learning rather than individual blame. Along the way, the technology that supports them has changed too.

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  • Things We Read and Loved: Achieving High Reliability in Healthcare

    Things We Read and Loved: Achieving High Reliability in Healthcare

    As healthcare has embraced the teachings of high reliability organizations, its principles have become mainstays in efforts to monitor and drive ideal outcomes.

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  • Educating for Engagement: RL6 Learning for Staff

    Educating for Engagement: RL6 Learning for Staff

    A rigorous education plan to engage staff with RL6 helps Memorial Health System show staff that their feedback and efforts are important to the ultimate goal of creating the safest environment.

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  • Case Study: Duke University Health System

    Case Study: Duke University Health System

    The patient safety and patient relations teams from Duke University Health System share their ongoing journey to bring departments together in the pursuit of the highest quality care.

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  • Building a Strong Community Around Patient Safety

    Building a Strong Community Around Patient Safety

    An expert from Children's Hospital Los Angeles shares how the hospital builds a strong community around patient safety, Just Culture and how RL software factors in to those goals.

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  • Read All About It: The Latest RL6 Features

    Read All About It: The Latest RL6 Features

    Exciting new features are coming your way - and we promise that they're definitely worth talking about! Learn more about the upcoming RL6 release and the enhancements you can take advantage of.

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  • Are We Closer to Providing Patient Experience?

    Are We Closer to Providing Patient Experience?

    It goes without saying that every patient going through the healthcare system has unique needs and wants.The question becomes, how can healthcare design the process of providing patient experience?

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  • Lessons from Mass. Eye & Ear: Engaging Staff with RL Office Hours

    Lessons from Mass. Eye & Ear: Engaging Staff with RL Office Hours

    To engage staff and promote use of the RL system, Mass. Eye & Ear started office hours to create an open forum for questions and learning.

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  • Need An Extra Set of Hands? Learn About Remote System Optimization

    Need An Extra Set of Hands? Learn About Remote System Optimization

    Do you sometimes wish you had an extra set of hands? Our Remote System Optimization services might just be the solution you've been looking for.

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  • Whose Job Is Risk Management?

    Whose Job Is Risk Management?

    Risk in healthcare is a shared responsibility, from a patients bedside to a seat at the boardroom table.So why do we associate the responsibility of risk primarily with the risk management department?

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  • Closing the Loop in Peer Review

    Closing the Loop in Peer Review

    Gundersen Health System has worked hard to close the loop in peer review to ensure that action plans and recommendations are being received and carried out. Learn more about their journey.

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  • It's Never Too Late (or Early) To Build a Learning Culture

    It's Never Too Late (or Early) To Build a Learning Culture

    Learning and change are partners in the evolution of healthcare. There are lots of ways to build a learning culture - from the complexity of a root cause analysis to having open conversations.

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  • Doctor Drain: A Risk and Quality Perspective on the Primary Physician Shortage

    Doctor Drain: A Risk and Quality Perspective on the Primary Physician Shortage

    The looming shortage of family physicians is pushing healthcare professionals to plan for a future where access to primary care will be more difficult. Take a deep dive into the physician shortage.

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  • Things We Read and Loved: Change in Healthcare

    Things We Read and Loved: Change in Healthcare

    Building trust. Harnessing the power of technology. Creating sustainable improvement. According to this month's readings, the future of healthcare is change.

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  • Forecasting the Flu: Bridging Surveillance Gaps with Technology

    Forecasting the Flu: Bridging Surveillance Gaps with Technology

    In the midst of one of the most challenging flu seasons in a decade, experts are looking toward a future where machine learning may help make forecasting more accurate.

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  • Everything You Wanted to Know: Workplace Violence Prevention

    Everything You Wanted to Know: Workplace Violence Prevention

    Answers from our experts to all of your questions about building out a successful workplace violence prevention program.

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  • Root Cause Analysis for a Learning Culture

    Root Cause Analysis for a Learning Culture

    Healthcare is a prime example of a learning culture - and part of that supporting that culture is having tools to get to the bottom of learning opportunities.

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  • How's Your Hand Hygiene? New Citations Shine Spotlight

    How's Your Hand Hygiene? New Citations Shine Spotlight

    The Joint Commission's announcement of new citations for poor hand hygiene brings hospital adherence to the practice under the spotlight.

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  • Safety First: A Journey to Developing a Workplace Violence Prevention Program58:33

    Safety First: A Journey to Developing a Workplace Violence Prevention Program

    Workplace violence is a highly complex issue, and one that is top-of-mind for healthcare organizations as they look to improve safety for all staff and patients. Many organizations have developed work

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  • Staying On Top of Physician Burnout with Mobile Rounding

    Staying On Top of Physician Burnout with Mobile Rounding

    Physician burnout is a longstanding problem among hospital clinicians and as rates of burnout increase, healthcare organizations are critically evaluating the well-being of their staff.

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