Quality Improvement

  • Advancing patient safety worldwide: Q&A with Drs. Tim McDonald and Darren Kilroy

    Advancing patient safety worldwide: Q&A with Drs. Tim McDonald and Darren Kilroy

    Advancing patient safety worldwide: Q&A with Drs. Tim McDonald and Darren Kilroy

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  • Healthcare Quality and Risk Departments Teaming Up for Safer Care

    Healthcare Quality and Risk Departments Teaming Up for Safer Care

    Healthcare quality and risk departments work together to provide safest care possible.

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  • Getting Buy-In for Your Quality Initiatives and Building a Strong Team

    Getting Buy-In for Your Quality Initiatives and Building a Strong Team

    You have a great new patient safety and quality initiative you’d like to start at your organization – one you think could benefit many. What do you need to get started?

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  • Using Quick Submit to Optimize Experiences for Frontline Staff

    Using Quick Submit to Optimize Experiences for Frontline Staff

    Barnes-Jewish hospital reduced their average safety event entry time from 14 minutes to 6 minutes, after implementing the RL6 and creating a Quick Submit form.

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  • Infection Prevention: A Job for Everyone

    Infection Prevention: A Job for Everyone

    For this year’s International Infection Prevention Week, the focus is on shifting the mindset toward an understanding that infection prevention is everyone's responsibility.

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  • The IT Impact on Healthcare

    The IT Impact on Healthcare

    There’s no doubt that IT has improved healthcare initiatives and enhanced the care that patients receive - from automating processes, improving data collection and enhancing the patient experience.

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  • Everyone is Risk Management: Engaging Staff with McLaren Health

    Everyone is Risk Management: Engaging Staff with McLaren Health

    In early 2018, the team at McLaren Health discovered that fear of punitive actions was one of the single biggest actors discouraging staff from event reporting. So they set out to change the culture.

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  • Report Highlights Growing Complications for Antimicrobial Resistance

    Report Highlights Growing Complications for Antimicrobial Resistance

    What do you do when some of the most common bacteria are also the most resistant to treatment?

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  • Transforming Patient Relations with Non-Traditional Team Members

    Transforming Patient Relations with Non-Traditional Team Members

    As healthcare processes become more digital, there’s been a renewed focus on human interaction.

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  • Maintaining Momentum for Quality at Memorial Medical Center

    Maintaining Momentum for Quality at Memorial Medical Center

    Training 30 percent more people. Implementing 30 percent more projects. Achieving 30 percent measurable improvement. For Memorial Medical Center this is a recipe to quality improvement.

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  • Building Bridges for Patient Engagement

    Building Bridges for Patient Engagement

    As the expectation around patient experience grows, health systems must look to juggle the different demographics and cater to all patients’ needs.

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  • Trading Checklists for a System's Approach to Quality Improvement

    Trading Checklists for a System's Approach to Quality Improvement

    How can hospitals and health systems get insights into risks, prevent patient harm and development intervention protocols more effectively? By tossing out checklists in favor of a bird’s eye view.

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  •  When Antibiotics Don't Work: Responses to Antimicrobial Resistance

    When Antibiotics Don't Work: Responses to Antimicrobial Resistance

    What happens when there are no antibiotics left that work? Learn how organizations in Australia and New Zealand are tackling that question through antimicrobial stewardship.

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  • Streamlining Processes to Maximize RCAs

    Streamlining Processes to Maximize RCAs

    Bryan Health was always attuned to how event reviews could help them meet their patient safety goals - learn the tools and strategies they used to make it a reality.

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  • Peer Review's Role in Safety and Quality

    Peer Review's Role in Safety and Quality

    Peer reviews have shifted to transform an intimidating process into one that focuses on shared learning rather than individual blame. Along the way, the technology that supports them has changed too.

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  • Educating for Engagement: RLDatix Learning for Staff

    Educating for Engagement: RLDatix Learning for Staff

    A rigorous education plan to engage staff with the RL Suite helps Memorial Health System show staff that their feedback & efforts are important to the ultimate goal of creating the safest environment

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  • Duke University Health: A Unified Approach For Highest Quality of Care

    Duke University Health: A Unified Approach For Highest Quality of Care

    The patient safety and patient relations teams from Duke University Health System share their ongoing journey to bring departments together in the pursuit of the highest quality care.

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  • Building a Strong Community Around Patient Safety

    Building a Strong Community Around Patient Safety

    An expert from Children's Hospital Los Angeles shares how the hospital builds a strong community around patient safety, Just Culture and how RL6 software factors in to those goals.

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  • Are We Closer to Providing Personalized Patient Experience?

    Are We Closer to Providing Personalized Patient Experience?

    It goes without saying that every patient going through the healthcare system has unique needs and wants.The question becomes, how can healthcare design the process of providing patient experience?

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  • Doctor Drain: A Risk and Quality Perspective on the Primary Physician Shortage

    Doctor Drain: A Risk and Quality Perspective on the Primary Physician Shortage

    The looming shortage of family physicians is pushing healthcare professionals to plan for a future where access to primary care will be more difficult. Take a deep dive into the physician shortage.

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