Patient Experience

  • On the Frontlines of Quality Care

    On the Frontlines of Quality Care

    A collection of stories from healthcare organizations on their quality initiatives.

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  • The Voice of the Patient53:41

    The Voice of the Patient

    Patients have a unique perspective on healthcare. Including their perspectives and voices can bring much-needed insight into healthcare practices, and with a little structure, can mean that healthcare

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  • Strategies to Boost Event Reporting

    Strategies to Boost Event Reporting

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  • Finding the Right Healthcare Quality Software

    Finding the Right Healthcare Quality Software

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  • Case Study: RL in Children's Hospitals

    Case Study: RL in Children's Hospitals

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  • Things We Read and Loved: Big Ideas

    Things We Read and Loved: Big Ideas

    This month we're taking a step away from our every-day lives to think big - really big. Here are three transformative projects that harness innovation to create change. 

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  • Case Study: Providence Hospitals

    Case Study: Providence Hospitals

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  • Case Study: Lehigh Valley Health Network

    Case Study: Lehigh Valley Health Network

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  • Case Study: Bridgepoint Health

    Case Study: Bridgepoint Health

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  • Gain better patient insight with Feedback software

    Gain better patient insight with Feedback software

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  • Put patients first with feedback software

    Put patients first with feedback software

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  • What the AHA's Quest for Quality Means to RL

    What the AHA's Quest for Quality Means to RL

    At last month’s AHA HealthLeaders Forum in San Diego, it was announced that RL Solutions has been recognized as the American Hospital Association’s Champion Sponsor for Quality. For us at RL, this...

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  • Meet the RL Connections 2017 Speakers

    Meet the RL Connections 2017 Speakers

    In a few short weeks we're hitting the road again for RL Connections 2017.  We're on our way to a city near you with a learning-packed day of education on industry trends and the latest news from...

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  • Unpacking the Quadruple Aim

    Unpacking the Quadruple Aim

    The Quadruple Aim has been garnering attention in diverse healthcare settings. But how do you go about tackling such a complex concept? By breaking it down into elements, interconnections and...

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  • How to Build A Successful Patient Advisor Council

    How to Build A Successful Patient Advisor Council

    In our latest webinar we dove into the world of patient advisors and the value of including the voice of the patient in healthcare decisions. The voice of the patient helps healthcare...

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  • Things We Read and Loved: Designing for Healthcare

    Things We Read and Loved: Designing for Healthcare

    This month we’ve been reading a lot about designing for better care. From a designer with chronic-illness to international healthcare models, design principles and thinking bring a lot of value to...

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  • Could Empathy Be a Key Driver for Healthcare Improvements?

    Could Empathy Be a Key Driver for Healthcare Improvements?

    We all worry about our health from time to time. Usually when it happens we seek advice. Sometimes all we really need is reassurance. According to a recent study, patients consider that middle...

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  • Using Population Segmentation to Target Care

    Using Population Segmentation to Target Care

    Earlier this month on the blog, we talked about the wealth of information gathered in healthcare and the need to collaborate to integrate the siloes of patient data.  In today's post, we'll tackle...

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  • Good Data, Collaboration and Why It Matters

    Good Data, Collaboration and Why It Matters

    Data has been a buzz topic in healthcare for a while now – and with good reason. The wealth of information gathered in healthcare is a gateway to improvements in quality and patient safety. It...

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  • Strategies for Better Outcomes

    Strategies for Better Outcomes

    Looking for some summer learning? Our upcoming series of summer webinars could be the perfect solution. From mitigating top patient safety concerns to producing reports your leadership will want...

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