We all prefer to give and receive care differently.
This year at ASHRM 2017, as part of our Forward Facing Care campaign, we decided to focus our engagement activity around the different priorities we all have in healthcare experiences.
We developed our Languages of Care quiz, which tells you which of four languages most resonates with you: Compassion, Empower, Purpose and Mindful.
If you haven't taken the quiz, you can do so by visiting our languages of care page. And if you already know your language of care, here's some content recommended just for you:
Compassionate Care: Could Empathy Be a Key Driver for Healthcare Improvements?
In this article on our blog we explore research out of Yale University that indicates that showing empathy is an important factor in whether patients consider healthcare providers to be competent in their roles. We also dig into the big question: can empathy have a measurable impact on healthcare?
This article in Hospitals & Health Networks highlights the a trifecta of healthcare success: care that treats illness, focuses on prevention and well-being and aims to provide support in all aspects of a patients life.
Purposeful Care: Good Data, Collaboration and Why It Matters
Part of success in healthcare is finding the sweet spot between efficiency and effectiveness that balances delivering the best possible care in a reasonable amount of time. This article highlights how gathering data is a gateway to healthcare improvements.
Empowerment in healthcare can mean a lot of things, including having the knowledge to understand and make decisions and having physical access to healthcare spaces. Regardless of the context, making sure healthcare experiences are empowered starts with one step: thinking from the patient perspective. This article from Harvard Business Review, talks about how design thinking can help inform a patient-centered experience.
Find out your language of care or get a colleague to find out theirs by taking our interactive quiz!
About the Author
Samantha is part of the marketing team at RL and is passionate about sharing healthcare stories. When she's not typing away, you can find her as far from the city as possible with a book and a kayak.More Content by Samantha Relich