Healthcare is one of the most high-risk environments when it comes to workplace violence. Many organizations are working to change that and encourage staff to report their experiences.
Things We Read and Loved: The Digital Patient Experience
Two of this month's readings took us on a deep-dive into technology's potential to transform patient experi...
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Enhancing Healthcare Experiences
Transforming Patient Relations with Non-Traditional Team Members
As healthcare processes become more digital, there’s been a renewed focus on human interaction.
The Target Remains Zero: Continuing the Quest for Quality at Children’s Hospital Colorado
Children’s Colorado knows that the quest for quality at their organization is an ongoing pursuit, and it’s not without obstacles.
Making Your Infection Surveillance Data Work for You
Data’s power lies in how you use it. Take a look at creative uses of infection surveillance data and how to get the most out of the information you’re taking in.
Trading Checklists for a System's Approach to Quality Improvement
How can hospitals and health systems get insights into risks, prevent patient harm and development intervention protocols more effectively? By tossing out checklists in favor of a bird’s eye view.
Streamlining Processes to Maximize RCAs
Bryan Health was always attuned to how event reviews could help them meet their patient safety goals - learn the tools and strategies they used to make it a reality.
Building a Strong Community Around Patient Safety
An expert from Children's Hospital Los Angeles shares how the hospital builds a strong community around patient safety, Just Culture and how RL software factors in to those goals.
Read All About It: The Latest RL6 Features
Exciting new features are coming your way - and we promise that they're definitely worth talking about! Learn more about the upcoming RL6 release and the enhancements you can take advantage of.
Are We Closer to Providing Patient Experience?
It goes without saying that every patient going through the healthcare system has unique needs and wants.The question becomes, how can healthcare design the process of providing patient experience?
Need An Extra Set of Hands? Learn About Remote System Optimization
Do you sometimes wish you had an extra set of hands? Our Remote System Optimization services might just be the solution you've been looking for.
Whose Job Is Risk Management?
Risk in healthcare is a shared responsibility, from a patients bedside to a seat at the boardroom table.So why do we associate the responsibility of risk primarily with the risk management department?
Closing the Loop in Peer Review
Gundersen Health System has worked hard to close the loop in peer review to ensure that action plans and recommendations are being received and carried out. Learn more about their journey.
Evolving Accountability with the Evolution of Infection Prevention
The nature of infectious diseases is changing - your infection prevention and control teams need to be changing, too.
It's Never Too Late (or Early) To Build a Learning Culture
Learning and change are partners in the evolution of healthcare. There are lots of ways to build a learning culture - from the complexity of a root cause analysis to having open conversations.
Things We Read and Loved: Change in Healthcare
Building trust. Harnessing the power of technology. Creating sustainable improvement. According to this month's readings, the future of healthcare is change.
Forecasting the Flu: Bridging Surveillance Gaps with Technology
In the midst of one of the most challenging flu seasons in a decade, experts are looking toward a future where machine learning may help make forecasting more accurate.
Everything You Wanted to Know: Workplace Violence Prevention
Answers from our experts to all of your questions about building out a successful workplace violence prevention program.
Root Cause Analysis for a Learning Culture
Healthcare is a prime example of a learning culture - and part of that supporting that culture is having tools to get to the bottom of learning opportunities.
How's Your Hand Hygiene? New Citations Shine Spotlight
The Joint Commission's announcement of new citations for poor hand hygiene brings hospital adherence to the practice under the spotlight.
Get Planning for Patient Safety Awareness