Things We Read and Loved: Quality Improvement Through Technology

Anjali Arya

The quality of healthcare can be judged by the impact healthcare services have on the patient’s health. Now, more than ever, healthcare organisations are identifying areas of opportunity and ways they can produce improvements in their patients’ health. One of the best ways to do so is to empower healthcare providers with the information needed to make decisions with impact. Healthcare organisations are relying on technology to be able to surface relevant information with the potential for improving the quality of care.  

Personalising Digital Health Care

“When it comes to digital health care, one size doesn’t fit all.” As healthcare systems move to implement more digital services, they need to ensure that these technologies are benefiting the patient experience. Digital services and technologies allow health systems to co-create patient experiences using a human-centric approach. To deliver suitable care, we must acknowledge that patients are complex, they have different needs and requirements pertaining to their health. A human-centric approach provides endless possibilities to understand the patient and create care practices for them. The question is, how can technology be leveraged for this goal?

Better Data Needed for Better Decisions in Health

Recently, the acting Chief Executive of the Australian Healthcare and Hospitals Association (AHHA) said, “If we want Australians to have the best possible health system then we need better data to make better decisions in healthcare.” Globally hospitals and healthcare organisations are committing to providing better care for their patients. This all starts from having the right data available in the decision makers hands. Hospital administrators work endlessly to collect relevant information about the health of their patients in hopes to improve quality outcomes. How can they utilise help make that process more efficient for them? 

Time Spent by Infection Control Professionals Undertaking HAIs: A Multi-Centred Cross Sectional Study

A primary focus for any Infection Control Professional (ICP) is to undertake HAI surveillance. However, that is not the only thing they spend their time working on. ICPs are responsible for providing services to hospitals such as collecting valuable data, conducting compliance audits, surveilling HAIs, facilitating infection control activities and more. In any given day, those are a lot of activities to manage by individuals manually. This study shows how electronic surveillance systems help elevate some of the manual tasks for ICPs so they can focus their time on surveilling and mitigating HAIs.

What other areas do you see the use of technology aiding in quality improvements? Let us know in the comments below.

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