5 more things to look for in a healthcare software vendor

June 23, 2016 Oi Hua Lee

Choosing a software vendor can be tough. After all, there are a ton of options out therebut only one that’s right for you. This is why we shared with you in a previous blog the top five things to look for when choosing a healthcare software vendor—and why today we’re sharing 5 more things to look for in a vendor.
1. Select software your IT department likes

Even if you can get the budget approved to purchase new software, the deal can stall if your IT team isn’t on board. Make the decision easier for them by choosing software that doesn’t take IT resources to maintain. Sure, you’ll need their help at implementation time with interfacing and testing. But the last thing you want is to be held up by analysts or your IT department. Find a software that lets you freely, quickly and easily access data, narrow in on the specific information you need and create reports all on your own, without having to rely on others.
2. It’s your data and you’ll store it where you want to
Don’t let your vendor decide where your data goes. Their limitations should not hinder or leave you scrambling to fill the gaps that they’re unable to address. At the end of the day a vendor should be flexible and cater to your needs, so on our off-site that’s your organization’s call and no one else’s.
3. Choose a reputable company
Something many of us naturally do is look for a reputable company. A company that is known industry wide for offering a sound product. This makes total sense, as they’ve spent years earning the trust and respect of those in their industry for them to deserve such acclaim. Most of all, their reputation can go a long way in helping you feel confident in your choice. Once you’ve found the one, take a second to look at their client list to see who else is using their products -- are they equally as reputable? Go one step further and ask or look for case studies and testimonials on their website to get a better idea of what can be achieved with their help in your corner.
4. Go with a company who is healthcare focused
There are a lot of companies out there that have a tendency to dabble in various industries. This, while common and sound in business, is only beneficial to them and not to your organization. With a vendor who is focused on healthcare, you can be certain that all their resources will not only go into understanding the growing needs and requirements in the healthcare space, but also into maintaining and bettering the products you rely on.
5. Pick a company who will be there for you
A company’s culture is more important to you than you think. A company with a positive work environment is more likely to have happy employees who, in turn, are willing to go the extra mile to make you happy. Don’t hesitate to ask about the type of culture they have at the office, or ask to speak to someone on the team other than a sales rep to get a better idea of that type of service you’re going to get. After all, your company is making a significant investment and deserves the same service in return.
It may be impossible to check off all these boxes, so ask yourself which of these matter most and then make sure whoever you choose fulfills your needs. The closer you come to fulfilling these needs, the happier you’ll be in the end!

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