Blog

  • De-escalation Tactics for Leaders and Staff

    De-escalation Tactics for Leaders and Staff

    Elizabeth Deacon of Oschner teaches strategies to help all staff members, regardless of role, be well prepared to communicate in any situation. She shares some steps to consider when having difficult

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  • Canadian Patient Safety Week Live Stream

    Canadian Patient Safety Week Live Stream

    Chris Power, CEO of the Canadian Patient Safety Institute (CPSI), shares a new direction for patient safety and preventable harm this Tuesday October 30th at 11:30am EST!

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  • Lessons from Anne Arundel Medical Center on Applying for the Quest for Quality Prize

    Lessons from Anne Arundel Medical Center on Applying for the Quest for Quality Prize

    As a finalist for the AHA Quest for Quality Award, Anne Arundel shares their experience in applying with advice for future applicants.

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  • A Culture-First Approach to the Quest for Quality

    A Culture-First Approach to the Quest for Quality

    As the winner for the Quest for Quality Award 2018 presented by AHA, read about the great work and focus Northwell Health has on developing a quality improvement culture.

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  • Trends in Infection Prevention and Control: Discover a New Perspective

    Trends in Infection Prevention and Control: Discover a New Perspective

    For this year’s International Infection Prevention Week, find out the latest trends in Infection Prevention and Control to help you discover a new perspective.

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  • Infection Prevention: A Job for Everyone

    Infection Prevention: A Job for Everyone

    For this year’s International Infection Prevention Week, the focus is on shifting the mindset toward an understanding that infection prevention is everyone's responsibility.

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  • The IT Impact on Healthcare

    The IT Impact on Healthcare

    There’s no doubt that IT has improved healthcare initiatives and enhanced the care that patients receive - from automating processes, improving data collection and enhancing the patient experience.

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  • "Everyone is Risk Management": Engaging Staff with McLaren Health

    "Everyone is Risk Management": Engaging Staff with McLaren Health

    In early 2018, the team at McLaren Health discovered that fear of punitive actions was one of the single biggest actors discouraging staff from event reporting. So they set out to change the culture.

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  • New Report Highlights Growing Complications for Antimicrobial Resistance

    New Report Highlights Growing Complications for Antimicrobial Resistance

    What do you do when some of the most common bacteria are also the most resistant to treatment?

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  • How To Renovate Your Organization's Patient Safety Culture

    How To Renovate Your Organization's Patient Safety Culture

    Re-organizing Milford Regional Medical Center's approach to quality and safety has not been a simple task, but the team is already seeing improvements.

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  • Transforming Patient Relations with Non-Traditional Team Members

    Transforming Patient Relations with Non-Traditional Team Members

    As healthcare processes become more digital, there’s been a renewed focus on human interaction.

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  • Maintaining Momentum for Quality at Memorial Medical Center

    Maintaining Momentum for Quality at Memorial Medical Center

    Training 30 percent more people. Implementing 30 percent more projects. Achieving 30 percent measurable improvement. For Memorial Medical Center this is a recipe to quality improvement.

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  • Building Bridges for Patient Engagement

    Building Bridges for Patient Engagement

    As the expectation around patient experience grows, health systems must look to juggle the different demographics and cater to all patients’ needs.

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  • The 2018 Trailblazer Award

    The 2018 Trailblazer Award

    This year we launched the Trailblazer Award in recognition of RL clients who have made an impact in their organization and the healthcare community.

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  • The Target Remains Zero: Continuing the Quest for Quality at Children’s Hospital Colorado

    The Target Remains Zero: Continuing the Quest for Quality at Children’s Hospital Colorado

    Children’s Colorado knows that the quest for quality at their organization is an ongoing pursuit, and it’s not without obstacles.

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  • Doctor Drain: A Risk and Quality Perspective on the Primary Physician Shortage

    Doctor Drain: A Risk and Quality Perspective on the Primary Physician Shortage

    The looming shortage of family physicians is pushing healthcare professionals to plan for a future where access to primary care will be more difficult. Take a deep dive into the physician shortage.

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  • It's Never Too Late (or Early) To Build a Learning Culture

    It's Never Too Late (or Early) To Build a Learning Culture

    Learning and change are partners in the evolution of healthcare. There are lots of ways to build a learning culture - from the complexity of a root cause analysis to having open conversations.

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  • Lessons from Mass. Eye & Ear: Engaging Staff with RL Office Hours

    Lessons from Mass. Eye & Ear: Engaging Staff with RL Office Hours

    To engage staff and promote use of the RL system, Mass. Eye & Ear started office hours to create an open forum for questions and learning.

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  • Closing the Loop in Peer Review

    Closing the Loop in Peer Review

    Gundersen Health System has worked hard to close the loop in peer review to ensure that action plans and recommendations are being received and carried out. Learn more about their journey.

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  • Forecasting the Flu: Bridging Surveillance Gaps with Technology

    Forecasting the Flu: Bridging Surveillance Gaps with Technology

    In the midst of one of the most challenging flu seasons in a decade, experts are looking toward a future where machine learning may help make forecasting more accurate.

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