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  • Novant Health: Breaking Down Silos to Improve Liability Outcomes

    Novant Health: Breaking Down Silos to Improve Liability Outcomes

    See hows Novant Health reduces claim lag, improve data integrity and promote additional cost savings for organizations by pairing RL's Claims software with Risk and Feedback.

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  • Using Quick Submit to Optimize Experiences for Frontline Staff

    Using Quick Submit to Optimize Experiences for Frontline Staff

    Barnes-Jewish hospital reduced their average safety event entry time from 14 minutes to 6 minutes, after implementing the RL Software and creating a Quick Submit form.

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  • AHA Quality Trends

    AHA Quality Trends

    Presented by the American Hospital Association (AHA) on the latest trends in quality improvement.

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  • A Culture-First Approach to the Quest for Quality

    A Culture-First Approach to the Quest for Quality

    As the winner for the Quest for Quality Award 2018 presented by AHA, read about the great work and focus Northwell Health has on developing a quality improvement culture.

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  • The Target Remains Zero: Continuing the Quest for Quality at Children’s Hospital Colorado

    The Target Remains Zero: Continuing the Quest for Quality at Children’s Hospital Colorado

    Children’s Colorado knows that the quest for quality at their organization is an ongoing pursuit, and it’s not without obstacles.

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  • Deployment guide (V6.7.1)

    Deployment guide (V6.7.1)

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  • Safety First: A Journey to Developing a Workplace Violence Prevention Program58:33

    Safety First: A Journey to Developing a Workplace Violence Prevention Program

    Workplace violence is a highly complex issue, and one that is top-of-mind for healthcare organizations as they look to improve safety for all staff and patients. Many organizations have developed work

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  • A New Perspective on Infection

    A New Perspective on Infection

    As winter approaches, so does a common enemy: flu season.

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  • Enhancing Workflows with Electronic Clinical Surveillance Software

    Enhancing Workflows with Electronic Clinical Surveillance Software

    At Ochsner Health System, located in Southeast Louisiana, infection preventionits carry out a substantial breadth of responsibilities to meet and exceed these changing expectations in healthcare.

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  • Case Study: Duke University Health System

    Case Study: Duke University Health System

    The patient safety and patient relations teams from Duke University Health System share their ongoing journey to bring departments together in the pursuit of the highest quality care.

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  • Doctor Drain: A Risk and Quality Perspective on the Primary Physician Shortage

    Doctor Drain: A Risk and Quality Perspective on the Primary Physician Shortage

    The looming shortage of family physicians is pushing healthcare professionals to plan for a future where access to primary care will be more difficult. Take a deep dive into the physician shortage.

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  • It's Never Too Late (or Early) To Build a Learning Culture

    It's Never Too Late (or Early) To Build a Learning Culture

    Learning and change are partners in the evolution of healthcare. There are lots of ways to build a learning culture - from the complexity of a root cause analysis to having open conversations.

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  • Making the Problem Human: Journey to Workplace Violence Prevention

    Making the Problem Human: Journey to Workplace Violence Prevention

    Healthcare is one of the most high-risk environments when it comes to workplace violence. Many organizations are working to change that and encourage staff to report their experiences.

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  • Lessons from Mass. Eye & Ear: Engaging Staff with RL Office Hours

    Lessons from Mass. Eye & Ear: Engaging Staff with RL Office Hours

    To engage staff and promote use of the RL system, Mass. Eye & Ear started office hours to create an open forum for questions and learning.

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  • Ochsner Health System - The Culture of Safety4:16

    Ochsner Health System - The Culture of Safety

    Jessica Behrhorst, Olivia Sweetnam, Dr. Kathy Baumgarten, and Dr. Richard Guthrie of Ochsner Health System shares with us the importance of being proactive in terms of prevention.

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  • Closing the Loop in Peer Review

    Closing the Loop in Peer Review

    Gundersen Health System has worked hard to close the loop in peer review to ensure that action plans and recommendations are being received and carried out. Learn more about their journey.

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  • On the Frontlines of Quality Care

    On the Frontlines of Quality Care

    A collection of stories from healthcare organizations on their quality initiatives

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  • Forecasting the Flu: Bridging Surveillance Gaps with Technology

    Forecasting the Flu: Bridging Surveillance Gaps with Technology

    In the midst of one of the most challenging flu seasons in a decade, experts are looking toward a future where machine learning may help make forecasting more accurate.

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  • Using Healthcare IT to Collect Patient Experience Data at Point-of-Care in Real Time

    Using Healthcare IT to Collect Patient Experience Data at Point-of-Care in Real Time

    Find out what solutions can Healthcare IT provide for enabling organizations who are focusing on developing a better patient experience.

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  • 5 Tips to Become a Speaker at RL Palooza 2019

    5 Tips to Become a Speaker at RL Palooza 2019

    Read our tips & tricks to write a winning submission to speak at RL Palooza 2019

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  • Unraveling the ERM Quagmire: Demystifying Enterprise Risk Management1:01:57

    Unraveling the ERM Quagmire: Demystifying Enterprise Risk Management

    Watch Caroline Bell explain a scenario to demonstrate the synergies across an organization related to the many types of risk they may face.

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  • 5 Key Takeaways from Going Live with RL: Do's and Don'ts

    5 Key Takeaways from Going Live with RL: Do's and Don'ts

    Implementing and rolling out a new system in your organization is always exciting but can present its challenges when it comes to incorporating new technology and involving different teams.

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  • Employee Incident and Injury Reports: Full Risk Integration For Safer Healthcare

    Employee Incident and Injury Reports: Full Risk Integration For Safer Healthcare

    By integrating an Employee Incident and Injury report into RL Solutions’ risk software, Munson Healthcare has reaped the benefits of transparency, automation, and streamlined centralized data

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  • HAPPY HOLIDAYS: OUR 2018 TOGETHER

    HAPPY HOLIDAYS: OUR 2018 TOGETHER

    As we continue to grow in the new year, let's take a look back at everything we've achieved together in 2018!

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  • Using Quick Submit to Optimize Experiences for Frontline Staff56:55

    Using Quick Submit to Optimize Experiences for Frontline Staff

    Watch how Barnes-Jewish Healthcare implemented a Quick Submit form to engage their frontline staff to report on incidents.

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  • HIPAA and the Digital Revolution: Keeping Pace With New Tech

    HIPAA and the Digital Revolution: Keeping Pace With New Tech

    As smart technologies enter the field of healthcare, HIPAA compliance and enforcement officials are working to scale the act to include this new technology.

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  • 5 Things We Learned at the 2018 AHA/CPSI Roundtable Discussions

    5 Things We Learned at the 2018 AHA/CPSI Roundtable Discussions

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  • RL Connections 20181:04

    RL Connections 2018

    With RL Connections, we bring the RL experience to you! Access a day of education, roundtable discussions and networking with your peers.

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  • RL Connections Virtual 2018 - Full Presentations

    RL Connections Virtual 2018 - Full Presentations

    Check out the live video presentation from this year's Virtual Connections event.

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  • How-To Guide: Promote Incident Reporting and Engage Staff

    How-To Guide: Promote Incident Reporting and Engage Staff

    How do you ensure that everyone is onboard and using the system to their best ability? In the following stories you’ll learn from RL experts about how they have engaged staff across the organization.

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  • De-escalation Tactics for Leaders and Staff

    De-escalation Tactics for Leaders and Staff

    Elizabeth Deacon of Oschner teaches strategies to help all staff members, regardless of role, be well prepared to communicate in any situation. She shares some steps to consider when having difficult

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  • Lessons from Anne Arundel Medical Center on Applying for the Quest for Quality Prize

    Lessons from Anne Arundel Medical Center on Applying for the Quest for Quality Prize

    As a finalist for the AHA Quest for Quality Award, Anne Arundel shares their experience in applying with advice for future applicants.

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  • Trends in Infection Prevention and Control: Discover a New Perspective

    Trends in Infection Prevention and Control: Discover a New Perspective

    For this year’s International Infection Prevention Week, find out the latest trends in Infection Prevention and Control to help you discover a new perspective.

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  • Infection Prevention: A Job for Everyone

    Infection Prevention: A Job for Everyone

    For this year’s International Infection Prevention Week, the focus is on shifting the mindset toward an understanding that infection prevention is everyone's responsibility.

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  • Hardwiring HRO with Ochsner1:01:28

    Hardwiring HRO with Ochsner

    Learn how Ochsner Medical Center realized that the Safety Committee which was intended to address important safety issues was not working. And how a visit to NASA helped them create a change.

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  • The IT Impact on Healthcare

    The IT Impact on Healthcare

    There’s no doubt that IT has improved healthcare initiatives and enhanced the care that patients receive - from automating processes, improving data collection and enhancing the patient experience.

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  • "Everyone is Risk Management": Engaging Staff with McLaren Health

    "Everyone is Risk Management": Engaging Staff with McLaren Health

    In early 2018, the team at McLaren Health discovered that fear of punitive actions was one of the single biggest actors discouraging staff from event reporting. So they set out to change the culture.

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  • Introduction to ERM (Enterprise Risk Management)56:42

    Introduction to ERM (Enterprise Risk Management)

    Find out what an Enterprise Risk Management program entails and how your organization can transition from a traditional risk management approach. Join us as our presenter, Denise Shope, will explore a

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